Where Everyone Knows Your Name
My first morning in Seattle I went down to a Starbucks not far from the hotel where I was staying.
I walked in and immediately felt curious eyes on me when I walked up to place my order.
I requested a mocha, and the person by the counter says “You’ve never been in here before, have you sir?” Surprised, I said, “No, I’m from out of town.” His response, “I thought so. We know everyone that comes in here.” At first, I thought it was weird… but I would appreciate it if the people there would know me. That’s really customer service, to become familiar with your customer base that frequents your store and know what they like. After I ordered, they greeted two or three people by name and already knew what they wanted. Hell, there’s only one person at the McKnight Starbucks that I frequent who knows my name and what I like.
I half expect that if I frequented that particular Seattle Starbucks that they’d yell “Woy!” when I walked in.
On a side note: Now while I know that the northwestern United States is known for salmon, it’s downright scary how much of it they try to sell you in the airport. When you walk into a gift store in the airport, you are greeted with this:
Then, if you turned to your right you see this:
I’m looking for something cheap to take back a family member. Not feed a sleuth of bears back home.
“Woy!!”
It’s a shame that you didn’t frequent my bar; I would have been glad to greet you by name.
Salmon, in a box, from an airport… sounds a little… fishy.
Having people yell your name when you walk into places isn’t always so great. I know… from experience.
I love the collective term “sleuth of bears.” Apparently “sloth of bears” is also acceptable. Does Colbert know about this?
You were missed at the blogfest.